Our Reviews

Dennis T|2015 Chevrolet Suburban

Confirmed Service Customer

1/23/2025

GARY in service an extraordinary job helping me with a declined claim on my extended service contract. Problem is now resolved. Bravo Gary!

1/24/2025

Dennis, thank you for your kind review; we are happy to pass along your comments to the team here at Fredericksburg Chevrolet GMC! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FREDERICKSBURG, TX

Charles B|2015 GMC 1500 Sierra

Confirmed Service Customer

1/24/2025

I brought truck in the morning with appointment. They diagnosed by mid-day. (Brake vacuum booster). They notified me of other issues also, I didn’t get done. I was back in my truck by 3:00. I will be going back for the rest soon. Thank you for the quick professional service. 👍👍👌

1/26/2025

Charles, thank you for your kind review; we are happy to pass along your comments to the team here at Fredericksburg Chevrolet GMC! We sincerely value your business and look forward to your next visit!

Business Response

FREDERICKSBURG, TX

Karen A|2021 GMC 1500 Sierra

Confirmed Service Customer

1/29/2025

Great, friendly, respectful, and timely!

1/30/2025

Karen, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

BOERNE, TX

Audri M|2020 GMC 1500 Sierra

Confirmed Service Customer

2/1/2025

Other than being told I need a new transmission in a 2020 GMC sierra with 64k miles my experience was good.

2/3/2025

Audri, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREDERICKSBURG, TX

Anna P|2022 Chevrolet Tahoe

Confirmed Service Customer

2/1/2025

Very kind and welcoming. Quick and efficient service.

2/3/2025

Anna, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HARPER, TX

Junious J|2022 Chevrolet Traverse

Confirmed Service Customer

1/28/2025

Had an issue with “service ESC” comes on when auto start/stop comes on at a stop. Said it was fixed but still occurs. Oil change and services performed as ordered.

1/29/2025

Thank you for taking the time to leave us your feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (830) 990-3000 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

FREDERICKSBURG, TX

Gary B|2020 GMC 1500 Sierra

Confirmed Service Customer

1/30/2025

Everything went exactly as scheduled. The service advisor was helpful and informative.

1/31/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KERRVILLE, TX

Penny W|2024 GMC Yukon XL 1500

Confirmed Service Customer

2/3/2025

Professional, friendly and accommodating

2/4/2025

Penny, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

BLANCO, TX

Carl H|2018 Chevrolet Traverse

Confirmed Service Customer

2/3/2025

Tire pressure monitor system on my 2018 Chevy Traverse quit working. Brian, service manager, took our reservation and brought the vehicle right in for repair. The service crew repaired the system in a timely manner and did an overall safety and system check on the vehicle. Vehicle was returned in a timely manner and all seems to be working well. Thank you Brian and the service crew.

2/5/2025

Carl, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREDERICKSBURG, TX

Jay S|2022 Buick Envision

Confirmed Service Customer

2/11/2025

Great and timely service

2/12/2025

Jay, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FREDERICKSBURG, TX

Mark P|2025 GMC Yukon

Confirmed Sales Customer

2/12/2025

Long process to order and get my new 2025 Yukon - but everything went as well as possible. Received very good price for trade in and great service during closing. GREAT JOB

ETHAN VALLEJO

2/13/2025

Mark, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREDERICKSBURG, TX

Larry R|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

2/2/2025

Great service! Thanks!

2/4/2025

Larry, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Fredericksburg Chevrolet GMC

Business Response

FREDERICKSBURG, TX

Susan L|2015 Chevrolet Tahoe

Confirmed Service Customer

2/4/2025

I had to request a service 3 times before the service person would have it performed. I had to rent a car because they kept my car 3 days.

2/5/2025

Susan, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (830) 990-3000.

Business Response

STONEWALL, TX

Sibley M|2023 Chevrolet Traverse

Confirmed Service Customer

2/4/2025

People were nice

2/5/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAN ANTONIO, TX

Dave L|2024 Chevrolet Silverado 1500

Confirmed Service Customer

2/16/2025

My appointment was for 1:00 but my Doctor appointment was finished early so I went at 11:15. Gary and staff got everything done quickly and I was out of there by 1:00

2/17/2025

Dave, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BLANCO, TX

Lisa G|2024 Chevrolet Colorado

Confirmed Sales Customer

2/16/2025

Smooth and pleasant

MIGUEL PADILLA

2/17/2025

Lisa, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FREDERICKSBURG, TX

David F|2022 GMC 2500HD Sierra

Confirmed Service Customer

2/21/2025

Brian is always on point when we bring him any of our vehicles, service is always great and friendly and professional.

2/21/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Fredericksburg Chevrolet GMC and we hope to see you again soon!

Business Response

STONEWALL, TX

Carl R|2011 GMC Sierra

Confirmed Service Customer

2/25/2025

The team worked with the warranty company, got the job approved, the parts in called us, made the appointment and got us in and out quickly! Can’t ask for much more!

2/26/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

FREDERICKSBURG, TX

Paula B|2022 Chevrolet 3500HD Silverado

Confirmed Service Customer

2/25/2025

Cameron and everyone in the service department were great to work with. They were very nice and helpful.

2/26/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

BLANCO, TX

Brian F|2006 Chevrolet Silverado

Confirmed Service Customer

2/26/2025

Excellent service as always my go to dealership.

2/27/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CASTROVILLE, TX

Milton J|2020 GMC Terrain

Confirmed Service Customer

2/13/2025

It was good and timely.

2/15/2025

Milton, your satisfaction is important to us, so we want to sincerely thank you for choosing Fredericksburg Chevrolet GMC - Service and we hope to see you again soon!

Business Response

FREDERICKSBURG, TX

Deborah B|2021 Chevrolet Traverse

Confirmed Service Customer

2/13/2025

They had me out at the time I needed. Brian kept in contact with me.

2/15/2025

Deborah, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

COMFORT, TX

Linda A|2023 GMC Sierra 1500

Confirmed Service Customer

2/14/2025

They were so helpful and getting my pickup finished in a timely manner.

2/15/2025

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREDERICKSBURG, TX

Stephanie C|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

2/20/2025

Very friendly staff and transparent about pricing and what work they thought needed to be done.

2/21/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

FREDERICKSBURG, TX

Carl H|2018 Buick Enclave

Confirmed Service Customer

2/25/2025

As always, Brian and the service crew take wonderful care of us and our vehicles - 2018 Traverse and 2018 Enclave. This appointment was for routine service - oil, filter, tire rotation, and safety check. Buick Enclave in on time for an early appointment and out by noon. All done correctly and vehicle returned in great condition. Thank you, Brian and Fredericksburg Chevrolet.

2/26/2025

Carl, we're happy you found our staff to be so supportive during your experience here at Fredericksburg Chevrolet GMC - Service. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FREDERICKSBURG, TX

Jason H|2014 Chevrolet Corvette

Confirmed Service Customer

2/27/2025

Brian and the crew did a great job with my wife's Corvette. Thank you!

2/28/2025

Jason, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ANCHORAGE, AK

Robert W|2023 GMC Acadia

Confirmed Service Customer

3/3/2025

Got the job done People where very helpful

3/4/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

FREDERICKSBURG, TX

Catherine M|2021 GMC Terrain

Confirmed Service Customer

3/3/2025

40,000 mile oil change and dealer recommended service. Thanks, Brian !

3/4/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Fredericksburg Chevrolet GMC and we hope to see you again soon!

Business Response

FREDERICKSBURG, TX

Laura F|2024 Chevrolet Trailblazer

Confirmed Service Customer

3/5/2025

Good!

3/6/2025

Laura, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LLANO, TX

Charles T|2023 Chevrolet Colorado

Confirmed Service Customer

2/27/2025

Gary, our service provider is excellent!

2/28/2025

Charles, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FREDERICKSBURG, TX

Gordan B|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

2/27/2025

Brian always does a good job

2/28/2025

Gordan, we're happy you found our staff to be so supportive during your experience here at Fredericksburg Chevrolet GMC. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

KERRVILLE, TX

Bob And Donna M|2024 GMC Sierra 2500 HD

Confirmed Service Customer

2/28/2025

The service department was fantastic. We didn't have an appointment, but they looked at our vehicle, diagnosed. As we left it there as we were leaving town, Cameron kept us informed that the part was in and progress on pickup. Very good dealership. If we are back in area, we will definitely go there if needed

3/2/2025

Thank you for taking the time to leave a review for us at Fredericksburg Chevrolet GMC - Service. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LENTNER, MO

Mark P|2025 GMC Yukon

Confirmed Service Customer

3/4/2025

Stopped in with no appt because "engine malfunction light" had come on - they fit me in and got it checked out and corrected. Another excellent experience across the board!

3/5/2025

Mark, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FREDERICKSBURG, TX

Reta H|2024 GMC Canyon

Confirmed Service Customer

3/4/2025

Fast and Friendly

3/5/2025

Reta, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SAN SABA, TX

Mark E|2023 GMC Yukon

Confirmed Service Customer

3/5/2025

Brian is always very attentive to my needs and keeps me updated on progress of maintenance

3/6/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Fredericksburg Chevrolet GMC and we hope to see you again soon!

Business Response

FREDERICKSBURG, TX

Ken K|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

3/5/2025

Exceptional service. Delivered when promised. Did all the work with extended warranty policy.

3/6/2025

Ken, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MASON, TX

Thomas M|2024 GMC Sierra 1500

Confirmed Sales Customer

3/10/2025

Excellent experience from start to finish

FRANCISCO VILLANUEVA

3/11/2025

Thomas, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FREDERICKSBURG, TX

James T|2016 Chevrolet Suburban

Confirmed Service Customer

3/10/2025

Giving 4 starts because Cameron at the service counter was wonderful. However, when i got my suburban back, the front floormats were covered in what looked like black oily dirt. The technicians must have been walking on really dirty floors and then tracking that into my suburban.

3/12/2025

James, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Business Response

STONEWALL, TX

Chris A|2023 Buick Enclave

Confirmed Service Customer

3/11/2025

Professional and quick!

3/11/2025

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MASON, TX

Sharon C|2018 Chevrolet Trax

Confirmed Service Customer

3/16/2025

The team at Fredericksburg Chevrolet GMC were outstanding. I was at the dealership Service Dept first thing in the morning because the previous day the Check Engine light kept lighting up and I had driven only 80 miles of my trip from Austin, TX to Arizona. So I stayed the night in Fredericksburg hoping to have the problem fixed as soon as possible. They took the car in right away and after a couple hours told me there was a problem in the turbocharger, that they would need to locate and get the necessary part, and the replacement job would at least 5 hours of work. Also informed me that there was an extended warranty from Chevrolet for this specific problem but they would have to first get a confirmation from Chevrolet before they could be sure the cost would be covered under the warranty. I asked them to go ahead with the job, hoping that I wouldn't be stranded in Fredericksburg for more than a couple of days. The part was rushed over from San Antonio, the techs went to work, and the service consultant, Gary, came to the waiting room to update me every couple hours on the status of the repair. Every staff member who walked by the waiting area greeted me and offered refreshments. Around lunchtime I received a couple of offers of a ride to go get lunch. I chatted with several gentlemen in the showroom about the latest model of my car, and they offered me a test ride, then a test drive, knowing that I wasn't interested in buying a car at that time. There was no pressure whatever, just gracious and informative conversations about the vehicle. And by 6pm my car was fixed and I was on my way! I am extremely grateful for the tremendous effort everyone put into getting my car on the road the same day, and for the friendly greetings and courtesy from everyone passing by, as I sat in the waiting room.

3/17/2025

Sharon, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

AUSTIN, TX

Brian F|2006 Chevrolet Silverado

Confirmed Service Customer

3/19/2025

Great service department!!!

3/19/2025

Brian, thank you for your kind review; we are happy to pass along your comments to the team here at Fredericksburg Chevrolet GMC! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CASTROVILLE, TX

Ben B|2024 GMC Sierra 1500

Confirmed Service Customer

3/19/2025

I appreacite the ability to hear what other services (I.E. air filter) that my vehicle needed and the ability to easily approve the additional work needed.

3/20/2025

Ben, we are very happy to have provided you with such a positive experience! Thank you for choosing Fredericksburg Chevrolet GMC and we hope to see you again.

Business Response

FREDERICKSBURG, TX

Carlos C|2011 Chevrolet Tahoe

Confirmed Service Customer

3/20/2025

Brian set up my appointment as soon as I called. Service was quick and did a great job. Always get great service when I need some maintenance done on my vehicles.

3/21/2025

Carlos, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HELOTES, TX

Chris B|2021 GMC 1500 Sierra

Confirmed Service Customer

3/20/2025

Gary Lewis was the best customer service I’ve ever experienced and I’m 80 years old. He has my business from now own

3/21/2025

Chris, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

KERRVILLE, TX

Linda W|2018 Chevrolet Tahoe

Confirmed Service Customer

3/22/2025

Always prompt service.

3/25/2025

Linda, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FREDERICKSBURG, TX

Andrew R|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

3/24/2025

I appreciate the professional service.

3/26/2025

Andrew, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MASON, TX

James M|2024 GMC Sierra 2500 HD

Confirmed Service Customer

3/25/2025

Since moving to Fredericksburg i've taken my 2024 GMC 2500 to the dealership for service. Service department has always been helpful. Love my truck!!

3/26/2025

James, thank you for your kind review; we are happy to pass along your comments to the team here at Fredericksburg Chevrolet GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LLANO, TX

Carina N|2021 GMC 1500 Sierra

Confirmed Service Customer

3/27/2025

The service was good, the only problem is that when they called me to offer me the service the consultant told me the price was $79.99 but when I paid the bill the total was $99.99 + tax. A difference of $20 dollars that I still don't know why it was. I was left with a bad taste in my mouth for this situation I consider that it was the first and the last time that

3/28/2025

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (830) 990-3000 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

FREDERICKSBURG, TX

Spencer L|2025 Chevrolet Equinox EV

Confirmed Sales Customer

3/27/2025

I came in doing a price check on a deal I had made on an Equinox LT elsewhere. I ended up getting the RS model for $3000 less than the LT would have cost. I am very happy.

ETHAN VALLEJO

3/28/2025

Spencer, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

INGRAM, TX

Jo Ann C|2017 Buick Enclave

Confirmed Service Customer

3/12/2025

Always a satisfactory experience. Brian Ferreira is the Service Manager for my Buick and always makes sure everything is done right and on time. And also a big thanks to the technicians!

3/13/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Fredericksburg Chevrolet GMC - Service and we hope to see you again soon!

Business Response

BLANCO, TX

Stuart M|2023 Chevrolet Silverado 1500

Confirmed Service Customer

3/13/2025

I like the waiting area. I work while I wait, and they are expedient, professional and courteous. I recommend Brian, the service manager.

3/14/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SPRING BRANCH, TX

Amber Z|2021 Chevrolet Suburban

Confirmed Service Customer

3/15/2025

Great experience

3/17/2025

Amber, we always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HARPER, TX

Thomas S|2021 GMC Yukon XL

Confirmed Service Customer

3/17/2025

great sevice

3/18/2025

Thomas, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FREDERICKSBURG, TX

Lewanne R|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

3/18/2025

Very attentive. Cameron was awesome!

3/19/2025

Lewanne, thank you for your kind review; we are happy to pass along your comments to the team here at Fredericksburg Chevrolet GMC! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LLANO, TX

Ashley B|2024 Chevrolet Suburban 1500

Confirmed Service Customer

3/20/2025

Highly recommend!

3/21/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FREDERICKSBURG, TX

James B|2017 GMC 1500 Sierra

Confirmed Service Customer

3/24/2025

Service Advisor Brian and Tech Dylan were really good in explaining my truck’s problems

3/25/2025

James, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Celia G|2024 GMC Terrain

Confirmed Service Customer

3/28/2025

Through attention to what needed to be done.

3/31/2025

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREDERICKSBURG, TX

Mitchell L|2022 Chevrolet 3500HD Silverado

Confirmed Service Customer

3/29/2025

Everything went extremely well and on time. The service writer called me with the issues and told me he had to order parts and when they should be in. When the parts came in he let me know they were getting back on it and when it would be done. When it's done he called me and let me know when I can pick it up. Brian was extremely nice and very informative. I felt he went over and above with my vehicle.

3/31/2025

Mitchell, thank you for your kind review; we are happy to pass along your comments to the team here at Fredericksburg Chevrolet GMC! If you have any further questions, please give us a call. We're always happy to help!

Business Response

JOHNSON CITY, TX

Timothy G|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

3/29/2025

Your service department took good care of me. Cameron did his job well. thanks Tim Green

3/31/2025

Timothy, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HORSESHOE BAY, TX

Barry B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/1/2025

They were very kind and friendly. Quick to get my recall taken care of.

4/3/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

FREDERICKSBURG, TX

Richard C|2017 GMC Yukon

Confirmed Service Customer

4/2/2025

Excellent

4/5/2025

Richard, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FREDERICKSBURG, TX

Mike C|2022 GMC 1500 Sierra

Confirmed Service Customer

4/9/2025

Very nice and professional

4/10/2025

Mike, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please see us for any future needs.

Business Response

FREDERICKSBURG, TX

Chase S|2024 Chevrolet Tahoe

Confirmed Service Customer

4/10/2025

Service was quick and Gary was pleasant to work with.

4/11/2025

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FREDERICKSBURG, TX

Mary P|2018 Chevrolet Equinox

Confirmed Service Customer

4/10/2025

You guys are awesome, always there to help.

4/11/2025

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

JOHNSON CITY, TX

Gordan B|2022 GMC 2500HD Sierra

Confirmed Service Customer

4/12/2025

Had new batteries installed

4/14/2025

Gordan, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

KERRVILLE, TX

Conor B|2024 Chevrolet Silverado 3500 HD

Confirmed Service Customer

4/14/2025

Bryan is always so helpful.

4/16/2025

Conor, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

KERRVILLE, TX

William W|2020 Buick Enclave

Confirmed Service Customer

4/8/2025

fast and friendly service on each visit.

4/9/2025

William, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

COMFORT, TX

Jerald M|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

4/9/2025

Ajob that I was sure would last all day, or more, was done in 2 hours. And the invoice was a little less than the estimate. What? That's right. Always satisfied at Fred Chevy!

4/9/2025

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREDERICKSBURG, TX

Larry M|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

4/9/2025

I am very satisfied with the service work done to my truck. Service Rep was very curious and shuttle service was much appreciated.

4/10/2025

Larry, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FREDERICKSBURG, TX

William P|2021 Chevrolet Colorado

Confirmed Service Customer

4/11/2025

I made an easy appointment - service was excellent.

4/13/2025

William, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

FREDERICKSBURG, TX

Laurie M|2024 GMC Acadia

Confirmed Service Customer

4/13/2025

Blinker wasn’t working. Drove in. They took my car and fixed it right away. Ended up a fuse

4/14/2025

Laurie, thank you so much for your positive comments about Fredericksburg Chevrolet GMC! We hope you have a great day!

Business Response

FREDERICKSBURG, TX

Arnesto T|2024 GMC Canyon

Confirmed Service Customer

4/14/2025

Well I had a wonderful experience that people there are very knowledgeable and they're very good

4/15/2025

We're happy to hear you had such a positive experience with our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

FREDERICKSBURG, TX

James F|2024 Chevrolet Tahoe

Confirmed Service Customer

4/15/2025

Drove in without appointment and they quickly fit me in anyway and quickly took care of both my recall issue and an oil change/service.

4/16/2025

James, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

CENTER, TX

Lisa C|2018 Chevrolet Tahoe

Confirmed Service Customer

4/16/2025

Service was great! We talked to Brian on our way into town and we had an appt for evaluation the next day and they finished the job that day. We cannot thank you enough for your prompt attention!

4/16/2025

Lisa, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SYCAMORE, IL

Kay S|2025 Chevrolet Colorado

Confirmed Sales Customer

4/16/2025

Salesman was professional and knowledgeable. Finance manager worked with us to get an extended warranty within our budget. Great dealership!

MATTHEW HINOJOSA

4/17/2025

Kay, we're happy to hear you had such a great experience with our team! Thank you for choosing Fredericksburg Chevrolet GMC and we hope to see you again.

Business Response

HARPER, TX

James L|2021 GMC 1500 Sierra

Confirmed Service Customer

4/21/2025

no waiting

4/22/2025

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Sarah B|2025 Chevrolet Colorado

Confirmed Sales Customer

4/25/2025

Very courteous , informative about my Chevy Colorado . Answered all of my questions .

MATTHEW HINOJOSA

4/27/2025

Sarah, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREDERICKSBURG, TX

Janice K|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

4/25/2025

The staff is consistently courteous and considerate, and I have never encountered any issues. Their service is exceptional.

4/27/2025

Janice, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREDERICKSBURG, TX

Todd T|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/29/2025

On time, easy scheduling, great communication and perfect service.

4/30/2025

Todd, your satisfaction is important to us, so we want to sincerely thank you for choosing Fredericksburg Chevrolet GMC and we hope to see you again soon!

Business Response

BOERNE, TX

Mark P|2025 GMC Yukon

Confirmed Service Customer

5/1/2025

Excellent and professional service and attention!

5/2/2025

Mark, we really appreciate your positive review! We hope you have a great day!

Business Response

FREDERICKSBURG, TX

Dorothy S|2020 Buick Encore GX

Confirmed Service Customer

5/2/2025

Brian Ferreria is efficient, friendly, smooth check-in!

5/3/2025

Dorothy, thank you for your kind review; we are happy to pass along your comments to Brian here at Fredericksburg Chevrolet GMC!

Business Response

FREDERICKSBURG, TX

James G|2022 GMC 3500HD Sierra

Confirmed Service Customer

5/5/2025

I appreciated the pleasant welcome provided by Service Consultant Gary Lewis. While I am aware his job is to sell services, he spent time with me reviewing the service history so I would understand why I should consider needed additional services beyond the oil service I requested. No pressure was applied. Pleasant customer waiting area.

5/6/2025

James, thank you for your kind review; we are happy to pass along your comments to the team here at Fredericksburg Chevrolet GMC! We sincerely value your business and look forward to your next visit!

Business Response

STUART, FL

Trina S|2016 Buick Enclave

Confirmed Service Customer

5/6/2025

As always, very courteous and professional.

5/7/2025

Trina, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MASON, TX

Mark E|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

4/21/2025

Brian was excellent at keeping me updated on status of truck and any other services that were recommended

4/23/2025

Mark, we're happy you found our staff to be so supportive during your experience here at Fredericksburg Chevrolet GMC - Service. Thank you again for choosing Fredericksburg Chevrolet GMC - Service and we hope to see you again.

Business Response

FREDERICKSBURG, TX

Jennifer W|2024 Chevrolet Trax

Confirmed Service Customer

4/23/2025

Everything went well

4/24/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Fredericksburg Chevrolet GMC and we hope to see you again soon!

Business Response

FREDERICKSBURG, TX

Barbara S|2023 GMC SIERRA 1500

Confirmed Service Customer

4/24/2025

Cameron in service was excellent & the dealership waiting area was very pleasant!

4/25/2025

Barbara, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAN ANTONIO, TX

Jerry D|2024 Chevrolet Blazer

Confirmed Service Customer

4/24/2025

Service department is great they try for excellence every time

4/25/2025

Jerry, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LLANO, TX

Norman J|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/29/2025

I have been with Fredericksburg Chevrolet since 2017 when i bought GMC Sierra. For almost a year now I have been driving a 2024 Chevrolet Silverado. My experience with this dealership has always been better than any dealership I have ever been with, and being 80 yrs old, I have been with more than a few. The sales group and the service department are the best!! You know what they say "it is the service after the sale" that is so important, and Gary in service makes sure the customer and his/her vehicle is very well cared for. I highly recommend Fredericksburg Chevrolet. norm jones, attorney

4/30/2025

Norman, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREDERICKSBURG, TX

Rhonda T|2020 Chevrolet Tahoe

Confirmed Service Customer

5/9/2025

The staff is always professional and courteous.

5/11/2025

Rhonda, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SPICEWOOD, TX

Jason L|2024 GMC Sierra 1500

Confirmed Service Customer

5/9/2025

I was very happy and pleased on how Fredericksburg Chevy treated me and valued me as paying customer

5/11/2025

Jason, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FREDERICKSBURG, TX

Joe C|2004 Chevrolet Silverado 2500HD

Confirmed Service Customer

5/11/2025

Always perfect Omar always says hello and checks on me and Brian always ready to help

5/12/2025

Joe, our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

BOERNE, TX

Anthony C|2021 GMC 1500 Sierra

Confirmed Service Customer

5/13/2025

very good customer service. answered all question and were prompt

5/14/2025

Anthony, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SAN ANGELO, TX

Audrey M|2018 GMC Acadia

Confirmed Service Customer

5/15/2025

Took my Acadia for a set of new tires. Instead of waiting they were gracious enough to take me to do chores & then pick up to get the car. It was done in a couple hours. The only issue was th alignment couldn't be completed becuase the machiine needed a part!! A Brian & the driver were very helpful & explained all to me with no problems. Great job guys!! Thank you!! Audrey M.

5/16/2025

Audrey, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FREDERICKSBURG, TX

Tim B|2022 GMC Yukon

Confirmed Service Customer

5/17/2025

Great service and communication!

5/19/2025

Tim, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

FREDERICKSBURG, TX

John M|2020 GMC Acadia

Confirmed Service Customer

5/19/2025

Great price and timely service.

5/21/2025

John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

KERRVILLE, TX

Stuart M|2023 Chevrolet Silverado 1500

Confirmed Service Customer

5/21/2025

Brian’s great 👍

5/22/2025

Stuart, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

SPRING BRANCH, TX

Kimberly A|2022 GMC 2500HD Sierra

Confirmed Service Customer

5/23/2025

Helpful as always, fixed my brakes quickly and Rene their driver was kind and timely getting me to and from work.

5/24/2025

Kimberly, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREDERICKSBURG, TX

Duane W|2025 Chevrolet Silverado 1500

Confirmed Service Customer

5/23/2025

PEOPLE ARE VERY NICE AND HELPFULL

5/24/2025

Duane, thank you for your kind review; we are happy to pass along your comments to the team here at Fredericksburg Chevrolet GMC! We sincerely value your business and look forward to your next visit!

Business Response

FREDERICKSBURG, TX

Deborah S|2015 GMC 1500 Sierra

Confirmed Service Customer

5/27/2025

I. had a service problem. They got me right in and got it fixed. The staff were very friendly.

5/27/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FREDERICKSBURG, TX

Sarah B|2025 Chevrolet Colorado

Confirmed Service Customer

5/12/2025

Reliable . Friendly .

5/12/2025

Sarah, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FREDERICKSBURG, TX

Sarah S|2023 Buick Envision

Confirmed Service Customer

5/12/2025

Fast service

5/13/2025

Sarah, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREDERICKSBURG, TX

Donna H|2023 Chevrolet Blazer

Confirmed Service Customer

5/16/2025

Fast and thorough!

5/18/2025

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

FREDERICKSBURG, TX

John B|2023 GMC Sierra 1500

Confirmed Service Customer

5/18/2025

Very much appreciate having Brian and Gary to help me care for my 2023 Siera. They are always responsive and reliable.

5/19/2025

John, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FREDERICKSBURG, TX

Gregory R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/19/2025

Good service, quickly done with very easy checkout. Thanks for the free car wash.

5/20/2025

Gregory, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HARPER, TX

Carl H|2018 Chevrolet Traverse

Confirmed Service Customer

5/19/2025

Brian and the service crew always take excellent care of our vehicles. Thanks

5/20/2025

Carl, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREDERICKSBURG, TX

Chris A|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

5/21/2025

It was excellent as always. Quick and easy.

5/22/2025

Chris, we are so happy to read such a great review about Fredericksburg Chevrolet GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEW BRAUNFELS, TX

Garland B|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

6/3/2025

Great

6/4/2025

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

Business Response

CHEREKEE, TX

Randall K|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

6/4/2025

Friendly and provided info in a timely manner.

6/5/2025

Randall, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

FREDERICKSBURG, TX

David F|2023 Chevrolet Silverado 3500 HD

Confirmed Service Customer

6/4/2025

Helpful, o time, listened to concerns

6/5/2025

David, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BLANCO, TX

Jason L|2025 Chevrolet Silverado 1500

Confirmed Service Customer

6/4/2025

As always Fredericksburg Chevy does an excellent job to get me in the service dept and out in a time manner! AND do an excellent job

6/5/2025

Jason, your satisfaction is important to us, so we want to sincerely thank you for choosing Fredericksburg Chevrolet GMC - Service and we hope to see you again soon!

Business Response

FREDERICKSBURG, TX

Douglas P|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

6/11/2025

I was so pleased with the service my niece and I received at your dealership on the 8th, Cameron Fisher was so kind and polite to the both of us . If I need another pickup in the future I would go to this dealership. Cameron Fisher was so kind and polite to my niece and I getting us an appointment and keeping my pickup for me until we could come to Fredericksburg and pick it up. I would highly recommend this dealership to anyone needing a new vehicle. The reason I went to Abilene for the GMC was because in 2022 this dealership did not have any pickup available.

6/12/2025

Douglas, we're happy you found our staff to be so supportive during your experience here at Fredericksburg Chevrolet GMC. Thanks for the recommendation, and have an amazing day!

Business Response

MASON, TX

Samuel T|2022 GMC Acadia

Confirmed Service Customer

6/16/2025

Everyone friendly and professional

6/18/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

JUNCTION, TX

John C|2024 GMC Sierra 1500

Confirmed Service Customer

6/20/2025

Brian greeted me right away when I walked in the door. He was friendly, courteous and professional, and confirmed the service that was needed that morning. Was in and out in about 1 1/2 hours, which I thought was very timely. Great service all around!!

6/23/2025

John, thank you for your kind review; we are happy to pass along your comments to the team here at Fredericksburg Chevrolet GMC - Service! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SAN ANTONIO, TX

Charles B|2015 GMC 1500 Sierra

Confirmed Service Customer

6/20/2025

AC condenser went out and they had it back and running the next day. The Service Department has always treated me right and fixed my problems promptly. Thank you! I Highly recommend. 👍👍👌

6/23/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREDERICKSBURG, TX

Augustin A|2023 GMC Sierra 1500

Confirmed Service Customer

6/22/2025

Great service, despite not finding my scheduled appointment.

6/23/2025

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SAN ANTONIO, TX

David R|2023 Chevrolet Traverse

Confirmed Service Customer

6/25/2025

I arranged for a spur-of-the-moment check of my 2023 Traverse in preparation for a long road trip. It turns out that it was also time for my 10,000-mile maintenance. They quickly performed the tasks and got me out.

6/26/2025

David, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREDERICKSBURG, TX

Linda H|2022 GMC 1500 Sierra

Confirmed Service Customer

5/28/2025

Service department is great

5/29/2025

Linda, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

Business Response

BLANCO, TX

Anna P|2022 Chevrolet Tahoe

Confirmed Service Customer

6/2/2025

Quick and courteous

6/3/2025

Anna, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

HARPER, TX

Ben H|2023 GMC Yukon

Confirmed Service Customer

6/11/2025

As always, Gary did an excellent job for me and was super nice.

6/11/2025

Ben, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fredericksburg Chevrolet GMC - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREDERICKSBURG, TX

Judy R|2023 GMC Sierra 1500

Confirmed Service Customer

6/13/2025

Fast & efficient

6/16/2025

Judy, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BANDERA, TX

Ben B|2024 GMC Sierra 1500

Confirmed Service Customer

6/17/2025

The work was completed in a timely manner.

6/18/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

FREDERICKSBURG, TX

Gary W|1998 Chevrolet Corvette

Confirmed Service Customer

6/20/2025

Did what I asked, but the day after service I hear something not quite right when I start the car. Have not pinpointed the issue yet. Was told everything looked good when checking out except two tires

6/23/2025

We regret to hear that your experience with us was not a more positive one. If you'd be willing to provide more feedback, please reach out to us at (830) 990-3000 so we can assist you further.

Business Response

FREDERICKSBURG, TX

Audrey M|2018 GMC Acadia

Confirmed Service Customer

6/24/2025

All went as expected and Brain explained everything so I could understand it. Brain answered all my questions very easily to understand!! The gentleman who took me home & brought me back to get the car was very courteoous!! Very easy to stay with this dearlership as a customer!!

6/25/2025

Audrey, thank you so much for your positive comments about Fredericksburg Chevrolet GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREDERICKSBURG, TX

Ben B|2024 GMC Sierra 1500

Confirmed Service Customer

6/25/2025

There was constant communication on the status of my warranty work.

6/26/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

FREDERICKSBURG, TX

Phillip H|2017 Buick Envision

Confirmed Service Customer

6/27/2025

All good. Courteous staff.

6/29/2025

Phillip, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

JUNCTION, TX

Robert G|2025 GMC Canyon

Confirmed Sales Customer

6/27/2025

Process went very smooth. Very good team to work with.

ART MENDEZ

6/29/2025

Robert, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MASON, TX

Keely R|2021 Chevrolet Suburban

Confirmed Service Customer

6/29/2025

It is ALWAYS a satisfying and rewarding experience here.. I love my advisor, the staff, the service department.. thank you !!

6/29/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

MASON, TX

Deborah S|2022 Chevrolet Traverse

Confirmed Service Customer

7/4/2025

The service department is outstanding. Gary and Brian are always so helpful and friendly. Expectations always met.

7/3/2025

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BLANCO, TX

Junious J|2022 Chevrolet Traverse

Confirmed Service Customer

7/3/2025

I’m always kept in the communication loop about what is happening with my vehicle. Very professional.

7/6/2025

Junious, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

FREDERICKSBURG, TX

William W|2020 Buick Enclave

Confirmed Service Customer

7/9/2025

Easy experience all around. Fast reservation, check-in, and very comfortable waiting area, Brian Ferreira is an experience and professional service consultant.

7/10/2025

William, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

COMFORT, TX

Mark E|2023 GMC Yukon

Confirmed Service Customer

7/9/2025

Service tech Brian is always very helpful and keeps me updated on status of vehicle.

7/10/2025

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FREDERICKSBURG, TX

Tim B|2024 GMC Sierra 1500

Confirmed Service Customer

7/9/2025

Excellent service!

7/11/2025

Tim, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FREDERICKSBURG, TX

Samuel T|2024 GMC Sierra 1500

Confirmed Service Customer

7/13/2025

Service personnel polite and service work completed in timely manner.

7/15/2025

Samuel, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

JUNCTION, TX

Bruce H|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

7/15/2025

Very happy with my service on my truck and Gary kept me up to date of the progress as it was being done.

7/17/2025

Bruce, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BOERNE, TX

James S|2024 Chevrolet Tahoe

Confirmed Service Customer

7/16/2025

Brian Ferreira and his service team continue to provide exceptional service -- cordial, welcoming, professional, and thorough. 5-stars.

7/17/2025

James, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FREDERICKSBURG, TX

Fernando Z|2008 Chevrolet Silverado

Confirmed Service Customer

7/17/2025

Excellent service

7/18/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FREDERICKSBURG, TX

Gary H|2016 Buick Enclave

Confirmed Service Customer

7/22/2025

Known faces, easy to talk to, no pressure, good information for on going car care.

7/23/2025

Gary, thank you so much for the positive review! Until the next time we meet, take care!

Business Response

FREDERICKSBURG, TX

Gary H|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/23/2025

Service department was excellent.

7/24/2025

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREDERICKSBURG, TX

Joe C|2025 GMC Sierra 1500

Confirmed Sales Customer

7/23/2025

Great staff(Ethan) great service. True professionals!!

ETHAN VALLEJO

7/24/2025

Joe, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

RICHMOND, TX

Mary W|2023 GMC Terrain

Confirmed Service Customer

7/24/2025

Everyone is always courteous and very helpful. Always a pleasant experience, no matter the reason for my appointment.

7/25/2025

Mary, thank you for your kind review; we are happy to pass along your comments to the team here at Fredericksburg Chevrolet GMC! We sincerely value your business and look forward to your next visit!

Business Response

MARBLE FALLS, TX

James M|2024 GMC Sierra 2500 HD

Confirmed Service Customer

7/29/2025

Nice smooth service. Great communication, greeted when on arrival, job completed.👍

7/30/2025

James, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LLANO, TX

William W|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/29/2025

The service rep Brian was friendly and helpful. They took my pickup in at the appointment time and was ready an hour later. They waiting room is comfortable and the overall experience hassle free.

7/30/2025

William, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FREDERICKSBURG, TX

Jesus A|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/31/2025

Fantastic. Everyone greeted me and showed me a lot of respect in my needs. Would definitely recommend. They had the vehicle I wanted and I drove an hour to go get it.

ETHAN VALLEJO

8/3/2025

Jesus, thank you for your kind review; we are happy to pass along your comments to the team here at Fredericksburg Chevrolet GMC! We sincerely value your business and look forward to your next visit!

Business Response

ADKINS, TX

Kay M|2023 Chevrolet Equinox

Confirmed Service Customer

7/9/2025

Excellent service.

7/10/2025

Kay, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FREDERICKSBURG, TX

Carl H|2018 Buick Enclave

Confirmed Service Customer

7/10/2025

Brian and the service crew at Fredericksburg Chevrolet always takes great care of our vehicles. This time we needed a bit more like a brake check and transmission fluid flush and replacement. Everything was done well and the vehicle was returned promptly. Thank you for the great service.

7/13/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

FREDERICKSBURG, TX

Fern M|2020 GMC 1500 Sierra

Confirmed Service Customer

7/14/2025

I received a video showing my cabin filter. Was told about two other things that needed to be done. I will add those thing to my next oil change. I am thankful the mechanic was paying attention

7/15/2025

Fern, your satisfaction is important to us, so we want to sincerely thank you for choosing Fredericksburg Chevrolet GMC and we hope to see you again soon!

Business Response

HARPER, TX

Victor M|2022 GMC Canyon

Confirmed Service Customer

7/24/2025

.

7/25/2025

Victor, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREDERICKSBURG, TX

Kristi Y|2018 Chevrolet Tahoe

Confirmed Service Customer

7/31/2025

They deliver as promised. Keep us informed. Always good communication from Brian!

8/3/2025

We're happy you found our staff to be so supportive during your experience here at Fredericksburg Chevrolet GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FREDERICKSBURG, TX

Samuel T|2024 GMC Sierra 1500

Confirmed Service Customer

8/1/2025

Very polite and knowledgeable. Service right on schedule.

8/4/2025

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

JUNCTION, TX

Michael C|2025 GMC Sierra 1500

Confirmed Service Customer

8/1/2025

Fast and friendly

8/4/2025

Michael, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

Business Response

SAN ANTONIO, TX

Larry R|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

8/10/2025

Good service

8/12/2025

Larry, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FREDERICKSBURG, TX

Jeannette J|2015 GMC Acadia

Confirmed Service Customer

8/11/2025

Friendly atmosphere, knowledgeable service men, speedy service! Couldn’t ask for more!

8/14/2025

Jeannette, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREDERICKSBURG, TX

Blanca T|2025 Chevrolet Colorado

Confirmed Sales Customer

7/31/2025

The best

JARED ADAMS

8/3/2025

Blanca, your satisfaction is important to us, so we want to sincerely thank you for choosing Fredericksburg Chevrolet GMC and we hope to see you again soon!

Business Response

MASON, TX

Ben B|2024 GMC Sierra 1500

Confirmed Service Customer

8/1/2025

The work was completed in a timely manner.

8/4/2025

Ben, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREDERICKSBURG, TX

Jon M|2019 GMC Yukon

Confirmed Service Customer

8/9/2025

Great people, who are great to work with. They reported the problem to me and I gave them the information needed and they took over. Very professional and very pleased

8/12/2025

Jon, thank you for your kind review; we are happy to pass along your comments to the team here at Fredericksburg Chevrolet GMC - Service! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FREDERICKSBURG, TX

Michelle R|2025 Chevrolet Trax

Confirmed Service Customer

8/9/2025

Phenomenal service and personalized attention

8/12/2025

Michelle, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

INGRAM, TX

Michael M|2014 GMC 1500 Sierra

Confirmed Service Customer

8/9/2025

Fast and friendly

8/12/2025

Michael, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FREDERICKSBURG, TX

Guillermo A|2025 GMC Yukon

Confirmed Service Customer

8/11/2025

Very professional

8/13/2025

Guillermo, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LAREDO, TX

Ernest C|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

8/12/2025

I always go to Fredericksburg Chevrolet for oil changes and routine maintenance on my 2014 Silverado. I enjoy the quality of service at the dealership and appreciate the staff’s courtesy. They always make me feel like a person and not a number.

8/14/2025

Ernest, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FREDERICKSBURG, TX

Peter S|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/15/2025

Great people, good customer service, quick turnaround

8/17/2025

Peter, thank you for your kind review; we are happy to pass along your comments to the team here at Fredericksburg Chevrolet GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FREDERICKSBURG, TX

Ronald K|2021 Chevrolet Trailblazer

Confirmed Service Customer

8/18/2025

Fast friendly and professional. I felt I was treated very fairly.Everyone was nice.

8/19/2025

Ronald, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

Business Response

FREDERICKSBURG, TX

Shannon R|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

8/11/2025

Great customer service, friendly and helpful associates.

8/14/2025

Shannon, thank you for your kind review; we are happy to pass along your comments to the team here at Fredericksburg Chevrolet GMC! We sincerely value your business and look forward to your next visit!

Business Response

FREDERICKSBURG, TX

Kenneth L|2024 GMC Sierra 2500 HD

Confirmed Service Customer

8/12/2025

Great help!

8/14/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

ALVIN, TX

Sharon R|2024 Chevrolet Trax

Confirmed Service Customer

8/14/2025

Always awesome.

8/16/2025

Sharon, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MASON, TX

Gavin N|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

8/16/2025

Overall good service other then getting told and quoted to do $4000 worth of work, took it to another shop and told me none of that was an issue and replaced a $100 part and fixed my issue.

8/18/2025

Gavin, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to make this up to you. Please contact our manager at (830) 990-3000 so we can make your experience a positive one.

Business Response

FREDERICKSBURG, TX

Cathy F|2021 GMC Acadia

Confirmed Service Customer

8/18/2025

My air conditioner was not blowing cold and when I turned my car off something was still running under the hood. I called the service department, talked to Gary, he gave me a quick 'best guess' over the phone and suggested I get it towed to the dealership because he figured it was over heating and driving it might cause additional damage or worse. He gave me the phone number to call for a tow. Sure enough, his suspicion was accurate and he was very good to keep me informed as to what was going on and when it was ready for pick up. The service was extremely good, friendly and very quick. I would totally recommend!

8/19/2025

Cathy, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MASON, TX

Alexis M|2020 Chevrolet Blazer

Confirmed Service Customer

8/19/2025

Cameron did an amazing job

8/20/2025

Alexis, thank you for your kind review; we are happy to pass along your comments to Cameron here at Fredericksburg Chevrolet GMC! We hope you have a great day!

Business Response

FREDERICKSBURG, TX

Chris K|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

8/20/2025

Part ordered, put in and was on my way.

8/21/2025

Chris, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

FREDERICKSBURG, TX

Markhas R|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

8/20/2025

Brian was very thorough in his explanations of services completed and services suggested. He was also very courteous and polite

8/21/2025

Markhas, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

HARPER, TX

Matthew N|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/20/2025

Fast reliable easy to schedule

8/21/2025

Matthew, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREDERICKSBURG, TX

Donna H|2020 Buick Envision

Confirmed Service Customer

8/20/2025

everything good but I took my 5 year old car in for an oil change with 50,000 miles. This is apparently when brake oil, transmissions fluid and filters need to be changed. It would have been nice to know this up front so all the service work could have been done at once instead of having to take my car back in a second time.

8/21/2025

Donna, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (830) 990-3000 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

FREDERICKSBURG, TX

David F|2019 Chevrolet 3500HD Silverado

Confirmed Service Customer

8/20/2025

Great… good communication

8/21/2025

David, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

HARPER, TX

Jerry D|2024 Chevrolet Blazer

Confirmed Service Customer

8/20/2025

Great except they forgot to tighten the lug bolts

8/21/2025

Jerry, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LLANO, TX

Billy H|2016 GMC Yukon XL

Confirmed Service Customer

8/21/2025

So friendly and accommodating

8/22/2025

Billy, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you, and have a fantastic day!

Business Response

HARPER, TX

John W|2017 Chevrolet Cruze

Confirmed Service Customer

8/24/2025

Fast, friendly, accurate diagnosis and repairs. Service consultant, Cameron Fisher explained everything in an easy to understand manner. Nice clean facility with a great waiting room!

8/25/2025

John, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FREDERICKSBURG, TX

Dwayne C|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

8/26/2025

Needed battery replacement. Came in without appointment and was processed in a reasonable amount of time. Was treated great and kept informed until completion of job.

8/27/2025

We are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FREDERICKSBURG, TX

Kirk F|2025 Chevrolet Trax

Confirmed Sales Customer

8/26/2025

Very friendly staff from start to finish.

MATTHEW HINOJOSA

8/27/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Fredericksburg Chevrolet GMC! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BLANCO, TX

Brett S|2025 GMC 3500HD Sierra

Confirmed Service Customer

8/21/2025

I had an outstanding experience at Fredericksburg Chevrolet GMC thanks to my service consultant, Mr. Cameron. From the moment I arrived, he showed genuine professionalism with a firm handshake, steady eye contact, and a welcoming presence that immediately put me at ease. He listened carefully, made sure he understood my concerns from my point of view, and communicated clearly throughout the entire process. What stood out most was his follow-up — not only while the work was being done but also afterward to ensure I was completely satisfied. He presented me with different service options, explained each one in detail, and let me decide what I felt most comfortable with. I never felt pressured, only supported and informed. Cameron’s combination of interpersonal skills, active listening, and professionalism made this one of the best service experiences I’ve ever had at a dealership. I highly recommend asking for him if you want top-notch service done the right way.

8/24/2025

Brett, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Business Response

HARPER, TX

Gerald L|2024 Chevrolet Corvette Z06

Confirmed Service Customer

8/22/2025

Great service with wonderful people at your dealership.

8/24/2025

Gerald, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

FREDERICKSBURG, TX

Karl B|2025 GMC Sierra 2500 HD

Confirmed Service Customer

8/25/2025

Very accommodating and knowledgeable

8/26/2025

We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

KERRVILLE, TX

Terence P|2019 Chevrolet Suburban

Confirmed Service Customer

8/25/2025

They took care of an issue that started with old owners of dealership. Made it right and couldn’t be happier.

8/26/2025

Terence, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEW BRAUNFELS, TX

John B|2023 GMC Sierra 1500

Confirmed Service Customer

9/7/2025

Some one damaged the running board on my vehicle and it was making a loud now as it was not able tom fully retract and extend. I stopped by Fredericksburg GMC to see what could be done to make it drivable. Brian and. one of the mechanics immediately dropped what they were doing and were able to discern it was a quick fix. I left it with them to make a Dr appt and in less than 2 hours they had it repaired and I was on my way with only a small bill. Thank so much to Brian and the crew to make my day.

9/8/2025

John, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FREDERICKSBURG, TX

Brian F|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

9/9/2025

Great service department.

9/11/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

CASTROVILLE, TX

Carl H|2018 Buick Enclave

Confirmed Service Customer

8/26/2025

Needed new battery and minor maintenance for our 2018 Buick Enclave. Brian took all the info needed and got the vehicle into the shop quickly. Work was done efficiently and correctly. Vehicle was ready long before requested time. Clean vehicle, courteous service, Brian and the service department always do an excellent job for us. Thank you.

8/27/2025

Wayne, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FREDERICKSBURG, TX

Donna H|2020 Buick Envision

Confirmed Service Customer

8/27/2025

friendly staff, fast service, trustworthy

8/27/2025

Donna, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

FREDERICKSBURG, TX

Douglas A|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/28/2025

Excellent service from Gary

9/1/2025

Douglas, we're happy you found our staff to be so supportive during your experience here at Fredericksburg Chevrolet GMC - Service. We sincerely value your business and look forward to your next visit!

Business Response

FREDERICKSBURG, TX

James M|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

8/29/2025

Knowledgeable professional service. Service manager was sincere in helping getting the service done.

9/1/2025

James, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BOERNE, TX

Makena L|2023 Buick Envision

Confirmed Service Customer

9/1/2025

Gary was super friendly and professional. Took care of my daughter's vehicle need same day I called. She lives 6 hrs from us and Gary made me feel like it was his daughter he was helping.

9/2/2025

Makena, thank you for your kind review; we are happy to pass along your comments to Gary here at Fredericksburg Chevrolet GMC! We hope to see you soon!

Business Response

FREDERICKSBURG, TX

Peter H|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/1/2025

I was very happy with my level of service I received.

9/2/2025

Peter, our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Fredericksburg Chevrolet GMC, and we hope to see you again.

Business Response

SAN ANTONIO, TX

Makena L|2023 Buick Envision

Confirmed Service Customer

9/10/2025

They provide great a customer experience and vehicle service!

9/10/2025

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

FREDERICKSBURG, TX

Israel G|2025 GMC Acadia

Confirmed Service Customer

9/10/2025

Gary was very professional and courteous. He went out of his way to ensure we were not inconvenienced while our vehicle was in the shop. He even delivered our vehicle to us in Blanco. Overall this was a very satisfying experience.

9/10/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Fredericksburg Chevrolet GMC! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BLANCO, TX

Marcy W|2024 Chevrolet Blazer

Confirmed Service Customer

9/10/2025

Very quick, friendly and helpful staff.

9/11/2025

Marcy, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FREDERICKSBURG, TX

Richard C|2019 GMC 1500 Sierra

Confirmed Service Customer

9/11/2025

Good

9/11/2025

Richard, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREDERICKSBURG, TX

Matt L|2020 GMC 2500HD Sierra

Confirmed Service Customer

9/12/2025

Excellent interaction overall. From the initial call in to set the appointment, to the interaction in the office upon my arrival, the waiting room, and ultimately the service and checkout process. All very satisfying. Brian never ceases to execute!

9/15/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREDERICKSBURG, TX

Robert G|2025 GMC Canyon

Confirmed Service Customer

9/15/2025

In and out

9/16/2025

Joseph, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MASON, TX

Gary B|2020 GMC 1500 Sierra

Confirmed Service Customer

9/18/2025

The service was started at the scheduled time and finished promptly. The service advisor, Brian, was helpful by telling me about the possibility of having tires replaced at the dealership if I wished and providing me with prices on the tires I was interested in.

9/19/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KERRVILLE, TX

Catherine M|2021 GMC Terrain

Confirmed Service Customer

9/18/2025

I did this already! How many surveys do you want ? My experience there was very good and I’ll be back in about 5,000 miles.

9/19/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREDERICKSBURG, TX

Logan M|2017 GMC 1500 Sierra

Confirmed Service Customer

9/19/2025

Cameron was very helpful.

9/23/2025

Logan, we're happy you found our staff to be so supportive during your experience here at Fredericksburg Chevrolet GMC - Service. We sincerely value your business and look forward to your next visit!

Business Response

FREDERICKSBURG, TX

Judith P|2019 GMC Acadia

Confirmed Service Customer

9/19/2025

Brian keeps me informed of the necessary repairs and always in a timely manner. Great service. He lists the suggested maintenance items and lets me decide when to have the work done.

9/22/2025

Judith, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FREDERICKSBURG, TX

Chance H|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

9/20/2025

Brian was a great help and very knowledgeable

9/22/2025

We're happy you found our staff to be so supportive during your experience here at Fredericksburg Chevrolet GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HOUSTON, TX

Maria M|2025 Chevrolet Colorado

Confirmed Service Customer

9/23/2025

Got helped right away by Cameron. He made it an easy and fast process from beginning to end.

9/24/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREDERICKSBURG, TX

Randy M|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

9/24/2025

Great first experience with Fredericksburg Chevy-GMC! Gary Lewis in the service department took care of all my needs. Great guy, very knowledgeable and professional! I will definitely use Fredericksburg Chevy-GMC for all my Chevy needs.

9/25/2025

Randy, we're happy you found our staff to be so supportive during your experience here at Fredericksburg Chevrolet GMC. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BLANCO, TX

Charles B|2015 GMC 1500 Sierra

Confirmed Service Customer

9/24/2025

Great place. They have always been upfront about vehicle needs and costs. Then repair approved work promptly using right parts. I definitely recommend. Thanks! C.B.

9/25/2025

Charles, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

Business Response

FREDERICKSBURG, TX

Joe C|2022 Chevrolet Corvette

Confirmed Service Customer

9/25/2025

Always fantastic Help and Service top notch

9/27/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOERNE, TX

Tina B|2020 Chevrolet Traverse

Confirmed Service Customer

9/25/2025

Staff was friendly, dropping off my car was super convenient!

9/28/2025

Tina, we're happy you found our staff to be so supportive during your experience here at Fredericksburg Chevrolet GMC - Service. If you have any further questions, please give us a call. We're always happy to help!

Business Response

FREDERICKSBURG, TX

Sommer S|2023 GMC Yukon XL 1500

Confirmed Service Customer

9/25/2025

Able to schedule quickly. Professional and communicative.

9/28/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREDERICKSBURG, TX

Craig H|2006 GMC Sierra

Confirmed Service Customer

9/26/2025

Brian as our service manager is always ready to assist me with my truck maintenance.

9/29/2025

Craig, we're happy you found our staff to be so supportive during your experience here at Fredericksburg Chevrolet GMC - Service. Thank you again for choosing Fredericksburg Chevrolet GMC - Service and we hope to see you again.

Business Response

FREDERICKSBURG, TX

Linda H|2022 GMC 1500 Sierra

Confirmed Service Customer

9/10/2025

Great timely service

9/11/2025

Linda, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BLANCO, TX

Fern M|2020 GMC 1500 Sierra

Confirmed Service Customer

9/11/2025

Great service from start to finish

9/11/2025

Fern, our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

HARPER, TX

Gary W|1998 Chevrolet Corvette

Confirmed Service Customer

9/16/2025

Professional and curious

9/17/2025

Gary, we are so happy to read such a great review about Fredericksburg Chevrolet GMC! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FREDERICKSBURG, TX

Wesley C|2001 Chevrolet Silverado 1500

Confirmed Service Customer

9/17/2025

Gary Lewis was very friendly and most helpful during my service/maintenance visit! Thanks!

9/18/2025

Wesley, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FREDERICKSBURG, TX

Sandra J|2023 GMC Yukon

Confirmed Service Customer

9/17/2025

went as smooth as could be. dropped off car. picked up car the next day. no waiting. got updates along the way. this was a warranty visit.

9/18/2025

Sandra, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

COMFORT, TX

Darryl W|2022 Chevrolet Traverse

Confirmed Service Customer

9/18/2025

I did not expect my vehicle to be returned back to me so quick. Also my bill was not near what I thought it would be.

FREDERICKSBURG, TX

James B|2017 GMC 1500 Sierra

Confirmed Service Customer

9/18/2025

Satisfied with the work, but overpriced !

BUDA, TX

Desiree C|2017 Chevrolet Equinox

Confirmed Service Customer

9/23/2025

Professional and friendly, quick with paperwork and checked that I had the maintenance program so I didn't have to pay anything. Stayed in contact with me throughout my car oil change and maintenance. I will return again later. Great service!

9/24/2025

We are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

FREDERICKSBURG, TX

Stephen E|2018 Chevrolet Tahoe

Confirmed Service Customer

9/26/2025

Gary Lewis is the best. We’ve had a couple of major issues with our vehicle and Gary has gotten us thru them both. He is on top of his game. We know that if a problem arises, Gary will take care of us. Getting our vehicle to the shop, supplying a loaner vehicle, diagnosing the problem, getting the parts and making the repairs, he gets it done. And he keeps us updated on the progress. Very pleased.

9/29/2025

Stephen, we're happy you found our staff to be so supportive during your experience here at Fredericksburg Chevrolet GMC. We sincerely value your business and look forward to your next visit!

Business Response

SAN ANTONIO, TX

Brian F|2006 Chevrolet Silverado

Confirmed Service Customer

9/27/2025

Thanks for the great service as always.

9/29/2025

Thomas, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CASTROVILLE, TX

Ronny C|2019 Chevrolet 2500HD Silverado

Confirmed Service Customer

9/27/2025

Cameron was very friendly and extremely helpful! The trailer brakes are now working great! We are on a cross country trip and feel more secure knowing they are working properly! Thanks so much! Ronnie

9/29/2025

We're happy you found our staff to be so supportive during your experience here at Fredericksburg Chevrolet GMC - Service. Please let us know if there is anything else we can do for you; we are more than happy to help!

Cicero R|2024 GMC Yukon XL 1500

Confirmed Service Customer

9/29/2025

At Fredericksburg GMC, the sales experience smoothly flows with great staff. The service department consistently provides timely, honest, knowledgeable appointments. The waiting area is comfortable in a "spic and span" atmosphere.

9/30/2025

Our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BLANCO, TX

Chris A|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

9/29/2025

Love the service I receive from the service department. They are honest and easy to work with.

9/30/2025

Chris, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NEW BRAUNFELS, TX

Rhonda T|2020 Chevrolet Tahoe

Confirmed Service Customer

10/4/2025

I always receive courteous and professional service at Fredericksburg Chevrolet!

10/6/2025

Rhonda, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SPICEWOOD, TX

Leroy N|2023 Chevrolet Tahoe

Confirmed Service Customer

10/7/2025

Your image is based on employee interface. Service Tech Cameron was exceptional. Much better than my previous experiences. The mechanic workmanship was accurate & correct.

10/8/2025

Leroy, thank you for your kind review; we are happy to pass along your comments to the team here at Fredericksburg Chevrolet GMC! We sincerely value your business and look forward to your next visit!

Business Response

FREDERICKSBURG, TX

Deborah B|2017 Buick Enclave

Confirmed Service Customer

10/15/2025

I was very pleased with my experience at the dealership. Cameron Fisher was very helpful in getting my vehicle serviced with an oil change and the other recommendations that needed to be done. Thank you very much! Debi Baskin

10/16/2025

Deborah, we're happy you found our staff to be so supportive during your experience here at Fredericksburg Chevrolet GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FREDERICKSBURG, TX

William W|2023 Chevrolet Silverado 1500

Confirmed Service Customer

10/2/2025

Gary was very friendly and helpful. I was in on time and out very expeditiously. I did not feel pressured to buy additional service items. I enjoy the waiting room.

10/6/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FREDERICKSBURG, TX

John D|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

10/3/2025

After experiencing an issue with my vehicle, I was able to schedule a service appointment for the next day. The service was completed in a timely manner, in fact, sooner than I expected.

10/6/2025

John, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

FREDERICKSBURG, TX

Deborah S|2022 Chevrolet Traverse

Confirmed Service Customer

10/3/2025

Gary and the team in the service dept at Fredericksburg Chevrolet are amazing. They triumphed through many trials and tribulations and repaired the camera issues I had with my Traverse.

10/6/2025

Your wonderful feedback and rating mean a lot to us. Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

BLANCO, TX

Jo Ann L|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

10/8/2025

The whole crew treated me great from when I dropped the truck off to getting me a ride home then picking me back up when the job was done. They sent me a video of a filter that need to be changed before changing it. Brian helped me make the appointment and kept me informed on each step.

10/11/2025

Jo, we're happy you found our staff to be so supportive during your experience here at Fredericksburg Chevrolet GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREDERICKSBURG, TX

Duane W|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/10/2025

GREAT PEOPLE . GREAT SERVICE.

10/12/2025

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FREDERICKSBURG, TX

Mark G|2022 Chevrolet Corvette

Confirmed Service Customer

10/18/2025

Brian is always very helpful. We were in and out in no time.

10/20/2025

Mark, we're happy you found our staff to be so supportive during your experience here at Fredericksburg Chevrolet GMC. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

KERRVILLE, TX

Mark L|2024 GMC Sierra 1500

Confirmed Service Customer

10/20/2025

Excellent. On time and great attitudes

10/21/2025

Franklin, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOERNE, TX

Mayra C|2016 Chevrolet Tahoe

Confirmed Service Customer

10/20/2025

Didnt not do what i asked for

10/21/2025

Mayra, we regret to hear that you had this experience with us. Please contact us at (830) 990-3000 so we can work with you to make this right.

Business Response

FREDERICKSBURG, TX

Peter H|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/22/2025

The staff were very professional and helpful.

10/23/2025

Peter, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SAN ANTONIO, TX

Gerald L|2015 GMC 1500 Sierra

Confirmed Service Customer

10/23/2025

Served performed and completed as scheduled!

10/25/2025

Gerald, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FREDERICKSBURG, TX

Dianne B|2015 GMC Acadia

Confirmed Service Customer

10/26/2025

Went well

10/27/2025

Dianne, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

FREDERICKSBURG, TX

Brett S|2025 GMC Sierra 3500 HD

Confirmed Service Customer

10/29/2025

Cameron is awesome! He saw me pulling in, waived at me, grabbed his clipboard and met me at my door, with a handshake, as I exited. My oil change was fast and I left feeling like all my concerns were addressed. When my truck was done Cameron walk me around and offered some advice about things that could be done on my next visit. This dealership, Cameron specifically, is not only professional it I feel like he fosters a good relationship. He has shown me that he goes above and beyond each time I’ve been in for service or maintenance.

10/30/2025

Brett, thank you for your kind review; we are happy to pass along your comments to Cameron here at Fredericksburg Chevrolet GMC! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

HARPER, TX

Carl R|2011 GMC Sierra

Confirmed Service Customer

10/29/2025

They were timely while we waited for the truck and arranged the entire payment with the extended warranty company. We do not think it could have gone any better!

10/31/2025

Carl, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FREDERICKSBURG, TX

John W|2025 Chevrolet Equinox

Confirmed Service Customer

10/31/2025

Very good experience every step of the way.

10/31/2025

John, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FREDERICKSBURG, TX

Timothy G|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

11/1/2025

The service person did a good job of handling my service visit. I was very satisfied with everything.

11/3/2025

Timothy, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HORSESHOE BAY, TX

Willard T|2023 Chevrolet Silverado 1500

Confirmed Service Customer

11/3/2025

I have had very professional, but also small hometown friendly experiences at the dealership. I really like that.

11/4/2025

Willard, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MAGNOLIA, TX

Cheryl S|2011 GMC Yukon

Confirmed Service Customer

10/21/2025

Brian always takes good care of our vehicles and communicates in a timely manner.

10/21/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!

Business Response

FREDERICKSBURG, TX

Larry J|2016 Chevrolet 3500HD Silverado

Confirmed Service Customer

10/24/2025

Awesome service department. Great service and very polite. I would recommend them.

10/26/2025

Larry, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WHITE CITY, KS

Catherine M|2021 GMC Terrain

Confirmed Service Customer

10/25/2025

My experience is always the same: I make an appointment with Brian , I bring it in, he makes sure it’s fixed. The end.

10/27/2025

Catherine, we're happy to hear you had such a positive experience with Brian! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FREDERICKSBURG, TX

Deborah S|2022 Chevrolet Traverse

Confirmed Service Customer

10/25/2025

From beginning to end Fredericksburg Chevrolet has been amazing. The service department consists of dedicated and experienced staff.

10/27/2025

Deborah, thank you so much for your positive comments about Fredericksburg Chevrolet GMC - Service! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BLANCO, TX

Keely R|2021 Chevrolet Suburban

Confirmed Service Customer

10/25/2025

I know that my Suburban leaves the dealership in top shape EVERY TIME…

10/27/2025

Keely, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MASON, TX

Janice K|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

10/31/2025

Y’all did a very good job, and I wanted to thank Brian for all that he does for me.

10/31/2025

Janice, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

FREDERICKSBURG, TX

Douglas A|2025 Chevrolet Silverado 1500

Confirmed Service Customer

11/1/2025

Great service

11/3/2025

Douglas, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FREDERICKSBURG, TX

David T|2024 Chevrolet Colorado

Confirmed Service Customer

11/4/2025

Great service as always. Fast and friendly.

11/5/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SPICEWOOD, TX

Ruthie R|2017 GMC Yukon

Confirmed Service Customer

11/6/2025

I brought my vehicle in for a low tire issue. Turns out it was a nail. Gary was great! Very helpful, courteous. So glad I purchased my vehicle from Fredericksburg Chevrolet/GMC!

11/7/2025

Ruthie, congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FREDRICKSBURG, TX

Cherilyn R|2025 Chevrolet Silverado 1500

Confirmed Service Customer

11/7/2025

Very good

11/9/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

KERRVILLE, TX

Kregg L|2025 Chevrolet Traverse

Confirmed Sales Customer

11/8/2025

Everyone was very helpful and super great to work with! JR and Matthew

MATTHEW HINOJOSA

11/10/2025

Kregg, we're happy you found our staff to be so supportive during your experience here at Fredericksburg Chevrolet GMC. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DRIPPING SPRINGS, TX

Mary W|2023 GMC Terrain

Confirmed Service Customer

11/13/2025

Great, as always! Thank you, Gary Lewis and the service department…

11/14/2025

Mary, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We hope to see you soon!

Business Response

MARBLE FALLS, TX

Shaun J|2024 GMC Sierra 2500 HD

Confirmed Service Customer

11/13/2025

Both Brian and Greg were phenomenal. Very professional and expert customer service! Couldn’t be more happy with the level of care they both offered. Thank you very much and I would return just for the service and kindness they both set as a standard to follow.

11/14/2025

We're happy you found our staff to be so supportive during your experience here at Fredericksburg Chevrolet GMC - Service. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAN ANTONIO, TX

Darin A|2025 Chevrolet Silverado 1500

Confirmed Service Customer

11/17/2025

Cameron was able to get me in on a Saturday and take care of my 2nd service on my new GM While I was there i told him about a drivetrain vibration that’s seems to be getting worse and he took time to pull codes and make me another diagnostic appointment Hats off to Cameron in the service

11/18/2025

Darin, thank you for your kind review; we are happy to pass along your comments to Cameron here at Fredericksburg Chevrolet GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FREDERICKSBURG, TX

Ronda B|2021 Chevrolet Blazer

Confirmed Service Customer

11/17/2025

Very friendly ser

11/18/2025

Ronda, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MASON, TX

Laura F|2024 Chevrolet Trailblazer

Confirmed Service Customer

11/19/2025

Excellent communication, service, and a friendly place to go to fix your car.

11/21/2025

Laura, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LLANO, TX

R Vernon M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

11/19/2025

I’ve been using your dealership for 4 years for service. Frankly, it’s never been a positive experience. Poor communication, lack luster staff with an I-don’t-care attitude and poor vibe. I just bought a new truck and thought I’d give y’all a try again. Yesterday was like a new dealership! My service writer was sharp, friendly, and on top of it. The service was done very quickly and I assume properly. There was a constant string of texts keeping me up to date on the progress. The only item for improvement is that they used to wash the vehicle (not very well), which was a. I’ve added touch. Yesterday, they did not. The whole vibe of the dealership was much improved yesterday. Thank you.

11/21/2025

We really appreciate your feedback! Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

Business Response

FREDERICKSBURG, TX

Mark S|2021 GMC Yukon

Confirmed Service Customer

11/13/2025

Gary is awesome!!!!!

11/14/2025

Mark, Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

WILLOW CITY, TX

Gregory W|2024 GMC Sierra 1500

Confirmed Service Customer

11/13/2025

Professional and friendly

11/14/2025

Gregory, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BOERNE, TX

Jay B|2022 Buick Envision

Confirmed Service Customer

11/14/2025

Thoroughly explained service details. Gary was very friendly

11/17/2025

Jay, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

KERRVILLE, TX

James C|2026 GMC Sierra 1500

Confirmed Sales Customer

11/17/2025

Matt, Art, and J.R. answered all of our questions and assisted in getting the vehicle trade in and new purchase completed.

MATTHEW HINOJOSA

11/18/2025

James, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

FREDERICKSBURG, TX

Jose S|2025 Chevrolet Equinox

Confirmed Service Customer

11/18/2025

Hats off to Cameron, who did a great job. He took care of all our needs. We are very pleased.

11/20/2025

Jose, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

78624, TX

Keely R|2021 Chevrolet Suburban

Confirmed Service Customer

11/20/2025

I know that every visit here will be a pleasant and successful experience

11/23/2025

Keely, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MASON, TX

Juan R|2017 GMC Acadia

Confirmed Service Customer

11/22/2025

Great experience Fast service and communication. Got us back on the road after vehicle broke down on us during weekend trip.

11/24/2025

Juan, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREDERICKSBURG, TX

Jose G|2025 Chevrolet Silverado 3500 HD

Confirmed Service Customer

11/22/2025

My experience has been the best with Fredericksburg Chevrolet. Turnaround time is amazing and customer service is the best I have ever experienced from any other dealership I’ve been to

11/24/2025

Jose, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

78624, TX

James M|2024 GMC Sierra 2500 HD

Confirmed Service Customer

11/26/2025

Worked me in a scheduled time. 🤠 Brian is always helpful.

11/27/2025

James, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please don't hesitate to reach out!

Business Response

LLANO, TX

Charles M|2023 Chevrolet Tahoe

Confirmed Service Customer

11/21/2025

Brian is awesome! He's very knowledgeable, professional, and personable. He really takes care of us when we come in for servicing.

11/23/2025

Charles, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BLANCO, TX

John M|2024 Chevrolet Silverado 3500 HD

Confirmed Service Customer

12/2/2025

I’d been mailed a 15% off coupon but forgot to bring it so I called 1:00 later after arriving home to redeem it. Nope, CANNOT . Maybe next time…?? Well, that didn’t sit well with me…just saying?? You asked? I’m telling you. The service itself was fast…but, there’s more than fast. 15% of a $500 service visit is $75 bucks!! You could’ve bought 100% customer satisfaction?? Or, credit my card? That’d make me happy

12/2/2025

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

BLANCO, TX

Debra A|2026 Chevrolet Trailblazer

Confirmed Sales Customer

12/2/2025

Everyone was great! Wonderful atmosphere and everyone was very helpful. Jared, my salesman, was awesome!

JARED ADAMS

12/2/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

JUNCTION, TX

Delores C|2023 GMC Yukon

Confirmed Service Customer

12/2/2025

Quickly resolved the recall issue.

12/2/2025

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FREDERICKSBURG, TX

Laura F|2024 Chevrolet Trailblazer

Confirmed Service Customer

12/3/2025

Thank you for all of your knowledge and for all the people who are warm, caring, kind, friendly, and understanding. Your dealership makes me feel at home.

12/3/2025

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LLANO, TX

Douglas A|2025 Chevrolet Silverado 1500

Confirmed Service Customer

12/3/2025

Good experience

12/3/2025

Douglas, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREDERICKSBURG, TX

William P|2021 Chevrolet Colorado

Confirmed Service Customer

12/4/2025

I've owned my 2021 Colorado for almost 2 years; I've been very pleased with the service of my truck. Gary coordinates all of my needs and provides prompt responses to questions.

12/6/2025

William, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FREDERICKSBURG, TX

Junious J|2022 Chevrolet Traverse

Confirmed Service Customer

12/4/2025

Brian Ferreira scheduled my service promptly and the mechanic took great care with my Traverse. Great experience. Thanks

12/6/2025

Junious, our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FREDERICKSBURG, TX

Durwood E|2023 GMC Yukon XL 1500

Confirmed Service Customer

12/2/2025

I have no problem with anything. Good service.

12/3/2025

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HORSESHOE BAY, TX

Mark E|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

12/4/2025

Brian got me scheduled to time that worked for me and got my truck in and out for the service requested in a very timely manner. Great service and service advisor.

12/4/2025

Mark, we're happy you found our staff to be so supportive during your experience here at Fredericksburg Chevrolet GMC. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FREDERICKSBURG, TX

Spencer L|2025 Chevrolet Equinox EV

Confirmed Service Customer

12/9/2025

They got the tire pressure sensor fixed but forgot to check the tire pressures.

12/10/2025

Spencer, we really appreciate your feedback! Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Business Response

INGRAM, TX

Ted C|2015 GMC 3500HD Sierra

Confirmed Service Customer

12/9/2025

Gary Lewis was very very very helpful. We were here visiting and they got our truck in right away. He was able to get us a ride back to the dealership when it was done. He helped us with a GM rebate. We can’t say enough good things about him

12/10/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please don't hesitate to reach out!

Business Response

FOND DU LAC, WI

Lorna B|2024 Chevrolet Tahoe

Confirmed Service Customer

12/10/2025

Bryan is always very friendly and helpful.

12/11/2025

Lorna, we're glad to hear you found our staff was so friendly and helpful! If you're ever in need of help, please let us know!

Business Response

FREDERICKSBURG, TX

Mark P|2025 GMC Yukon

Confirmed Service Customer

12/10/2025

Another excellent experience with the service department. AA++++ across the board!

12/10/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

FREDERICKSBURG, TX

Dwayne C|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

12/12/2025

Very satisfied

12/13/2025

Dwayne, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

FREDERICKSBURG, TX

Vanessa E|2026 Chevrolet Trailblazer

Confirmed Sales Customer

12/15/2025

Jared was my sales guy!!! He was very helpful and reliable with my purchase. I wasn’t confident walking in but as soon as Jared helped me I felt a lot better and he was determined to help me find something that would work for me and my little girl!! JR is also great too!!! This was my best experience purchasing a vehicle and I highly recommended Chevy Dealership in Fredericksburg Tx 100x!!! They were amazing and so helpful with everything!!! A BIG THANK YOU to Jared and JR on all your help!!! Y'all amazing!!! Keep doing what ya’ll are doing because it makes a difference!!!

JARED ADAMS

12/15/2025

Vanessa, we're happy you found our staff to be so supportive during your experience here at Fredericksburg Chevrolet GMC. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FREDERICKSBURG, TX

Robert B|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

12/4/2025

They did a great job

12/4/2025

Robert, thank you so much for the positive review! We hope you have a great day!

Business Response

FREDERICKSBURG, TX

Myron W|2021 Chevrolet Tahoe

Confirmed Service Customer

12/8/2025

Great service

12/9/2025

Myron, we appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Fredericksburg Chevrolet GMC

Business Response

FREDERICKSBURG, TX

Danny A|2022 Chevrolet Tahoe

Confirmed Service Customer

12/13/2025

All good. Quick and friendly. ????

12/14/2025

Danny, It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

Business Response

KERRVILLE, TX

Penny W|2024 GMC Yukon XL 1500

Confirmed Service Customer

12/15/2025

Quick, through, reasonable priced.

12/15/2025

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

BLANCO, TX

Deborah B|2017 Buick Enclave

Confirmed Service Customer

12/15/2025

Thank you Brian !! You and your team did an excellent job on my vehicle . You guys are always friendly and very nice to help with any issue on my car.. Thank you again!! Have a blessed day!

12/15/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

FREDERICKSBURG, TX

Brian F|2006 Chevrolet Silverado

Confirmed Service Customer

12/18/2025

Excellent service thank you.

12/19/2025

Thomas, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CASTROVILLE, TX

Donald J|2024 GMC Sierra 1500

Confirmed Service Customer

12/19/2025

Great service team!

12/21/2025

Donald, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Fredericksburg Chevrolet GMC

Business Response

BOERNE, TX

Cornelia A|2009 Chevrolet Suburban

Confirmed Service Customer

12/19/2025

Feel at home

12/21/2025

Cornelia, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

FREDERICKSBURG, TX

Boau O|2023 Chevrolet Tahoe

Confirmed Service Customer

12/24/2025

The service was very friendly and helpful. Once I got my vehicle back there was oil marks everywhere the mechanic touched my tahoe(hood and door). The dealership is a great place and we are excited to come back. Our salesman Rob is awesome and the reason we have decided to leave Cecil in Kerrville and come back to Fredericksburg

12/25/2025

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

BOERNE, TX

Lisa G|2024 Chevrolet Colorado

Confirmed Service Customer

12/24/2025

Efficient, nice people, very clean facility

12/24/2025

Thank you so much for your positive comments about Fredericksburg Chevrolet GMC! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FREDERICKSBURG, TX

Jason H|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

12/25/2025

Brian and the crew took care of everything efficiently as usual.

12/25/2025

Jason, we're happy you found our staff to be so supportive during your experience here at Fredericksburg Chevrolet GMC - Service. If you're ever in need of more help, please let us know!

Business Response

ANCHORAGE, AK

Gianfranco F|2021 GMC 1500 Sierra

Confirmed Service Customer

12/31/2025

Cameron was very helpful, communicated constantly throughout the process and was transparent about everything. Would highly recommend to others in need of service for their vehicles.

12/31/2025

We're glad to hear you found our staff was so knowledgeable and helpful! Thanks again for the recommendation, and have an amazing day!

Business Response

KERRVILLE, TX

John V|2024 GMC Sierra 1500

Confirmed Service Customer

1/7/2026

Top notch service every time I have to bring my truck.

1/7/2026

John, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.

Business Response

KERRVILLE, TX

Deborah S|2022 Chevrolet Traverse

Confirmed Service Customer

1/7/2026

The service dept is always so pleasant to work with. Gary and the crew are friendly, efficient and punctual.

1/7/2026

Deborah, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

BLANCO, TX

Katherine L|2021 GMC Yukon XL

Confirmed Service Customer

1/7/2026

Gary Lewis has been really great. He has kept me updated every step of the way through a challenging case with my vehicle. Cameron is always pleasant when I call or stop by. Omar is the technician and I was able to visit with him for a bit and he made me feel really good about the work he is doing on my Yukon. Gary has gone above and beyond in helping me and I could not ask for better. I have told all of my friends about the great service and I tell them to PLEASE drive to Fredericksburg to buy a vehicle.

1/8/2026

Katherine, thank you for your kind review; we are happy to pass along your comments to the team here at Fredericksburg Chevrolet GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KERRVILLE, TX

Chris A|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

1/13/2026

Friendly and helpful. I got to my appointment early and they took my truck right in and got me out in an hour.

1/13/2026

Chris, your satisfaction is important to us, so we want to sincerely thank you for choosing Fredericksburg Chevrolet GMC - Service and we hope to see you again soon!

Business Response

NEW BRAUNFELS, TX

Brian M|2022 GMC Yukon XL

Confirmed Service Customer

1/14/2026

Brian in your service department was very friendly and professional. He got me taken care and back on the road in no time👍

1/14/2026

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FREDERICKSBURG, TX

Kenneth S|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

12/17/2025

Quick turnaround on maintenance

12/18/2025

Kenneth, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREDERICKSBURG, TX

Sibley M|2023 Chevrolet Traverse

Confirmed Service Customer

12/23/2025

Everyone is nice, friendly and efficient

12/24/2025

Sibley, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

SAN ANTONIO, TX

Carl H|2018 Buick Enclave

Confirmed Service Customer

12/26/2025

At 80,000 miles the 2018 Buick Enclave needed service and new brakes, front and rear. Brian scheduled our service appointment and had his crew take care of all the service needs, including multipoint safety inspection, tire rotation, oil and filter change, as well as the brake job. The vehicle was ready before the end of the day and we picked it up with a thank you to Brian and the service crew at Fredericksburg Chevrolet and Buick. Thanks for a job well done.

12/26/2025

Carl, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

FREDERICKSBURG, TX

Randall K|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

1/7/2026

Prompt and timely feedback

1/8/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREDERICKSBURG, TX

Matthew N|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

1/9/2026

Quick and well done. Got me in for service on the same day

1/9/2026

Matthew, we're glad everything was completed quickly and to your satisfaction! We can't wait to see you again, have a great day.

Business Response

FREDERICKSBURG, TX

Mark E|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

1/12/2026

Took my truck in for tailgate not work and they noticed I had a leak in my radiator. I appreciate them noticing this and getting the repairs done in a timely manner. Brian is always great and easy to work with and kept me informed of the progress on my repairs Excellent customer service

1/13/2026

Mark, we are so happy to read such a great review about Fredericksburg Chevrolet GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FREDERICKSBURG, TX

Stephen M|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

1/14/2026

Awesome employees

ROB RICHARDSON

1/15/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

FREDERICKSBURG, TX

Kevin C|2025 GMC Sierra 1500

Confirmed Service Customer

1/15/2026

My service advisor Cameron went above and beyond anything I could’ve asked I’ve been to a lot of dealers and I’ve never had a service advisor. Treat me and take care of my needs the way that he did. I’ll be back. Thank you.

1/15/2026

Kevin, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

KERRVILLE, TX

Mark B|2018 Chevrolet Tahoe

Confirmed Service Customer

1/16/2026

Courteous, communicative and on time.

1/5/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Fredericksburg Chevrolet GMC and we hope to see you again.

Business Response

FREDERICKSBURG, TX

John R|2026 Chevrolet Trax

Confirmed Sales Customer

1/16/2026

It was great and our salesman was very knowledgeable and the manager was very helpful

MATTHEW HINOJOSA

1/16/2026

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREDERICKSBURG, TX

Douglas A|2025 Chevrolet Silverado 1500

Confirmed Service Customer

1/17/2026

Good experience

1/18/2026

Douglas, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FREDERICKSBURG, TX

Douglas P|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

1/14/2026

Cameron Fisher met us with a smile & I could not be happier than I was when I received my pickup back again. Cameron & crew did a wonderful job. He kept me informed on how everything was going while my pickup was there. As for as I am concerned if you don't have a good service De[t. you might as well close your doors. I would highly recommend Cameron & crew fixing any pickup or car. I am going to take my other pickup to them to fix also they were so good. Thanks Cameron.

1/14/2026

Douglas, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We look forward to your next visit! Take care!

Business Response

MASON, TX

Carolyn W|2022 Chevrolet Tahoe

Confirmed Service Customer

1/18/2026

Quick

1/19/2026

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

FREDERICKSBURG, TX

Gail M|2019 Chevrolet Corvette

Confirmed Service Customer

1/21/2026

Great!

1/21/2026

Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

FREDERICKSBURG, TX